Refund & Cancellation Policy

Last updated 26 August 2026

What you are buying

You are buying an advertising placement: your brand name, colour and link displayed on one region of one board. The placement is delivered automatically as soon as your payment is confirmed, usually within a few seconds. Because delivery is immediate and the service is fully performed at that moment, payments are non-refundable.

Being outbid is not a cancellation

Anyone can take a region by paying more than its current holder. This is the stated mechanic of the service and it is disclosed on the board, on the checkout panel and here, before any payment is made.

When another buyer takes a region from you, the placement you paid for has already been delivered. It is not withdrawn, cancelled or refunded. Your placement, its amount and its date remain permanently recorded in that region’s public history. Nothing you paid for is removed.

There is no minimum period for which a placement stays at the top of a region, and we do not promise one. If holding a position for a guaranteed length of time matters to you, this service is not suitable and you should not buy.

When we do refund

We will refund in full, without argument, in these cases:

• You were charged more than once for the same placement.
• Payment succeeded but the placement did not appear, and we cannot make it appear.
• Your payment was taken for a region that another buyer had already taken in the same moment.
• We remove your placement under our content rules for a reason that was not your fault.
• The charge was not authorised by you.

Approved refunds are returned to the original payment method. Bank settlement typically takes 5–7 working days and is outside our control.

If we remove your placement

We remove placements that break the content rules in our Terms — impersonation, illegal or misleading links, or prohibited content. Removal for a breach is not refunded. Removal for any other reason is refunded in full.

Cancellation

There is nothing recurring to cancel. A placement is a single payment. You can ask us to take your placement down at any time by writing to sumitsharma96@hotmail.com; a voluntary takedown is not refunded.

How to raise a refund request

Email sumitsharma96@hotmail.com with the payment reference and the region. We reply within 3 working days and settle approved refunds within 7 working days of approval.